![]() If you are using the SVR record then the second entry for Outlook must work without SSL warnings in your browser, else the first option must work (again without ssl warnings)įrom the email clients themselves you should just need to enter your email address, and password.įor IOS(Iphones) the user must open the url in safari and enter their email address and name, it then creates the download profile to configure email. To test to see if the server responds correctly use the following url's. Service = _autodiscover._tcpProtocol = tcpName = (leave blank)Priority = 10Weight = 0Port = 443Target = .Īnd you will need to have surgemail listening on port 80 and 443 (so you cannot have a separate web server on the same host/ip address) Given your mail server is called, then to make it work you will need to add these DNS entries:Ī -> (used by thunderbird)įor Outlook its more tricky, the problem is the name must have a signed ssl certificate, so if you have a wild card certificate, then you can just add a DNS entry like this:Ī -> (used by outlook)īut if you just have a certificate for, then you need to use an SVR record instead: Since version 7.2j-13 Surgemail automatically responds to these requests, but to make it work you must have the correct ports open and DNS entries. Some email clients have methods to auto detect server settings to make it easier for users to setup their email. Using autodiscover.xml and config-v1.1.xml and ios.mobileconfig Username, full email address and you know your password. You can change your password through the webmail interface. Turn off SSL/TLS to fix this issue.įor Dayton.Net, Coax.Net, and Plesk users:Ĭheck your Dayton.Net account via webmail. Not all devices, and many older devices, have difficulty accepting the substitute intermediate cert. On September 30th, 2021, the Let’s Encrypt intermediate certificate for global use expired and was replaced. How to change your password: Login in using a web browser to webmail using your email address as your username and whatever your current password is, you can then select Options in the top right side of the screen, then press the Change Password button, enter your old password then a new one and confirm it and press Change Password again. If you believe your account has been compromised, change your password. Messages about login IP addresses are for your protection and information. With or without TLS/SSL the port is the same. Username: (your full email address lower case) Please enter your username (full mail address, lower case) and password to read your email: If you access via webmail on a bookmark, please update to one of the links below or edit to remove the :7443 from the address and all will be well. This will clear any lingering certificate issues. ![]() You may contact support for these issues but could be charged for the contact if the issue is on your device.įor Surgemail Siscom, DNACo, and Your-Net:īefore doing anything else, restart your phone, tablet, and/or computer. Note, we are not an end-user computer, phone, or tablet support company, if your webmail is working then services are working. If webmail is working, then the issue is with your mail software client configuration. If you can’t login using the web interface, there could be an issue with your mail account. ![]() If you are having difficulty making these settings work, we strongly suggest using the webmail interface to login. Ports: 143 IMAP (recommended) 110 POP (not recommended) non TLS/SSL, 993 IMAP 995 POP with TLS/SSL Password: your password – whatever that is Mail Client Settings (phone, tablet, and/or computer): Please enter your username (lower case) and password to read your email: Please make sure you select the appropriate mail service for configuration info below. Note: We have several different mail systems, “Servlet Classic”, Surgemail (siscom, dnaco, your-net), (), and Plesk. ![]()
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